Payroll Implementation Specialist

Our Client
Our client is a respected and established provider of payroll services, supporting a diverse range of clients across Australia. As part of their continued growth and commitment to service excellence, they are implementing Dayforce, a leading payroll and workforce management platform. To support this transition, they are seeking a Payroll Implementation Specialist to join their team on a permanent, full-time basis. This role will play a key part in delivering training, guiding implementation, and providing ongoing support to clients as they adopt the new system.

The Role

• Deliver training sessions on Dayforce functionality and workforce management tools
• Create and update user documentation, including guides, FAQs and knowledge base content
• Resolve system issues and data discrepancies related to workforce management configurations
• Facilitate feature rollouts and promote adoption of best practices
• Work closely with payroll teams to ensure smooth integration of time tracking and payroll processes
• Capture user feedback to further improve training resources and workflow

About You

• Demonstrated experience with workforce management and payroll systems 
• Experience in customer support, training, or system implementation within a payroll environment
• Strong understanding of payroll legislation and compliance
• Excellent problem-solving skills, with the ability to resolve system issues and enhance workflow efficiency
• Exceptional communication skills with the ability to establish rapport quickly with stakeholders at all levels

In Return

• Newly created role, ability to make this role your own
• Enhance your skills using leading technology
• Flexible working arrangements negotiable
• On site car parking, eastern location
• Be a part of a collaborative and forward thinking team

 
Next Steps
If you’re interested in the position available, please submit your CV using the relevant link. If you have any specific questions, please email these to Annie McCoy – amccoy@ppsconsulting.com.au