Employee Engagement Surveys
Collette Ordish • Apr 08, 2024

Employee Engagement Surveys: What, Why, and How?


Let's face it, the heartbeat of any organisation is its people. Staying connected to this heartbeat (understanding what motivates, concerns, and drives your team) really couldn’t be more important. This is why employee engagement surveys are so important. They uncover the true feelings of your employees and more importantly, give you a chance to fix anything of concern.



Why Should I Use Employee Engagement Surveys?


An employee engagement survey lets you listen to your team's experiences, aspirations, and any potential areas of discrepancy. They go beyond measuring happiness or satisfaction, digging deeper into the emotional and psychological commitment your employees have towards their work and the organisation. At Perks People Solutions, we've seen firsthand how organisations flourish when they genuinely understand and act on this commitment.


Our latest engagement survey data offers a glimpse into workplaces across various Australian organisations, and an example of the sort of information you could gather on your organisation.



Here’s what stands out to us:


  • 79% of employees would happily vouch for their workplace as a great place to work.
  • 78% carry a sense of pride for their company and the work they do.
  • Yet, when we dig into motivation levels and the desire to stick around, numbers start to dwindle - only 63% feel fired up to go above and beyond, and similarly, just 64% see themselves in the same job two years down the line.
  • More concerning is the 56% of people who entertain the idea of job-hopping, suggesting a wandering eye.


While there's plenty to cheer about, the dips in motivation and commitment signal areas needing a closer look. This is where the true value of an engagement survey comes in. Addressing these concerns swiftly can not only boost productivity but also keep your key players happy and rooted in your organisation. You can avoid unforeseen employee turnover and by acting fast, you’ll signal to your employees that you truly care about their well-being and therefore, gain their trust.



What are the Benefits of Employee Engagement Surveys?


Bringing employee engagement surveys in can reconnect you with your team. It could be your gateway to creating a work environment filled with energy, commitment, and innovation.


So, what are the benefits of employee engagement surveys?


Morale skyrockets
Regular check-ins through surveys signal that your employees' thoughts matter. It's a simple yet powerful way to lift spirits and make everyone feel valued.


Discover the gold
→ Surveys can unearth the gems and grit within your organisation that might otherwise stay buried. You can see what's working well and what needs a bit more work.


Keep your aces in place
→ When you act on feedback, you're not just fixing issues, you're telling your team they're heard. This builds loyalty and reduces those wandering eyes, looking elsewhere for greener pastures.


Increase productivity
→ There's a direct line between engagement and productivity. Spot the triggers for motivation in your surveys, act on them, and you'll see your team's performance soar.


Encourage a speak-up culture
→ Engagement surveys pave the way for a workplace where sharing ideas and feedback is the norm. This openness leads to innovation and will keep your organisation ahead of the curve.


Happy team, happy clients
→ When your team is on their A-game, it shows. The positivity and efficiency reflected in your service can boost client satisfaction through the roof.


The most forward-thinking companies are those that see feedback as their North Star. Using it as fuel for transformation and ensuring the team’s engagement directly shapes the journey ahead.



What’s the Method Behind the Insight?


Adopting methodologies like Culture Amp's Engagement Index, we customise surveys that cut to the core of employee sentiment. These aren't any old questionnaires, they're designed to provide a gauge for the employee perception of a number of different engagement driver factors including; leadership, enablement, teamwork, appropriate behaviour, communication and much more. The goal is to paint a comprehensive picture of engagement that informs actionable strategies for enhancement.


Our data speaks volumes. With an average engagement rate hovering around 68%, in line with the Culture Amp Australia benchmark of 70%, it's clear that while many employees find pride in their work and organisation, there's room for growth in motivation and long-term retention. These insights are the starting point for conversations and actions that lead to meaningful change.



How Do I Turn My Insights to Action?


The true value of engagement surveys is in the action that they inspire. At PPS, we're passionate about translating insights into tangible improvements. Whether it's enhancing communication, boosting recognition, or refining leadership approaches, we're here to guide organisations through implementing strategies that truly move the needle on engagement.


Effective leadership is non-negotiable if you’re hoping for high engagement. Leaders who inspire, connect, and empower drive business results and create an environment where employees feel valued and connected. These surveys underscore the critical role leaders play in building a cohesive, motivated, and engaged team.


Today's workplace faces new challenges, including addressing psychosocial hazards. Our surveys are carefully designed to identify and help mitigate risks, ensuring a healthier, more supportive work environment. Always focusing on being proactive, not just reactive, to ensure your workplace thrives.



Why Should I Choose PPS?


Choosing PPS for your employee engagement surveys means partnering with experts who genuinely care about your organisation. Our bespoke approach ensures that each survey is a perfect fit for your unique culture and challenges, providing not just data, but a roadmap to a more engaged, productive, and happy team.


Our approach emphasises the importance of transparently sharing survey results and actively involving employees in shaping the path forward. This open dialogue encourages a sense of ownership and commitment to collective improvement, building a foundation of trust that lifts up the entire organisation.


To access our recently published paper highlighting our findings from numerous Employee Engagement surveys and to discover how PPS can help you unlock the full potential of your team and elevate your organisation please click here.


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